0469781624 info@cares1st.com.au

About Care1st

Supporting independence, dignity, and wellbeing through personalised care.

A Trusted NDIS Provider in Melbourne

Care1st was founded on a simple belief—everyone deserves access to high-quality, respectful, and compassionate care.

Based in Melbourne, we are a registered NDIS provider supporting individuals, families, and carers with personalised nursing and disability services. With over 15 years of combined experience, our team understands the unique challenges and opportunities in the disability and aged care sector.

We understand that every person's journey is unique. That's why our approach is always tailored, flexible, and focused on empowering you to live life on your own terms. We're not just a service provider; we're your partner in achieving independence and wellbeing.

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Our Mission

To deliver exceptional, person-centred care that empowers individuals to achieve their goals, maximise independence, and participate fully in their community.

Our Vision

To be a trusted and respected NDIS provider recognised for compassion, clinical excellence, and positive outcomes that transform lives and strengthen communities.

Our Values

The principles that guide everything we do at Care1st

Compassion

We provide genuine care, empathy, and understanding in every interaction, treating each person as an individual with unique needs and aspirations.

Respect

We uphold the dignity, choice, and individuality of every client, recognising their right to make decisions about their own care and life.

Integrity

We maintain honest, ethical, and transparent practices in all our dealings, building trust through consistency and reliability.

Accountability

We take responsibility for our actions and deliver on our promises, ensuring reliable service delivery that you can depend on.

Excellence

We strive for the highest standards through continuous improvement, professional development, and evidence-based practices.

Collaboration

We work together with clients, families, and professionals to achieve the best possible outcomes through shared knowledge and partnership.

Our Approach

How we work to deliver the best possible care and support

1

Listen First

We begin by taking time to truly understand your unique needs, goals, preferences, and circumstances.

2

Personalised Planning

We develop a tailored care plan aligned with your NDIS plan, goals, and personal aspirations.

3

Careful Matching

We thoughtfully match you with the right support worker based on personality, skills, and your specific needs.

4

Ongoing Support

We provide consistent support with regular reviews and adjustments to ensure continuous improvement.

Why Choose Care1st?

Choosing the right support provider is one of the most important decisions you'll make for yourself or your loved one.

At Care1st, we combine clinical expertise with genuine compassion to deliver care that truly makes a difference. We're committed to building trusting relationships, understanding your unique needs, and providing consistent, high-quality support that empowers you to live your best life.

Our Melbourne-based team brings local knowledge and community connections, ensuring you receive responsive, relevant support that's tailored to your life and goals.

NDIS Registered Provider

Fully registered and compliant with all NDIS quality and safety standards.

Local Melbourne-Based Team

Experienced professionals who understand Melbourne's communities and services.

Specialists in Dementia & Behaviour Support

Expert care for complex needs with specialised training and approaches.

Flexible & Personalised Care Plans

Tailored to your schedule, needs, and changing circumstances.

Commitment to Quality & Safety

Regular audits, feedback systems, and continuous improvement practices.

Ready to work with a care provider who truly puts you first?

Join hundreds of Melbourne families who trust Care1st for compassionate, professional support.

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